Frequently asked questions

General support quesions

  1. What is the Avast DRep (Domain reputation) threat warning when downloading a (software) file?
  2. How to send a screenshot of a technical problem?
  3. Warning of possibly harmful website or software - How to deal with it?

Screensaver questions

  1. I lost the activation. How do I request a new registration code?
  2. How to uninstall a screensaver from Windows 7
  3. Missing Windows 10 StarField screensaver [SOLVED]
  4. In StarMessage screensaver, how do I change the default message that is written in the stars?
  5. How do I know if the StarMessage screensaver is registered or not
  6. How to prevent the computer from going to sleep mode (power saving mode)
  7. Mac screensaver not starting - How to fix
  8. Mac Apple store screensavers - Which are the differences from a Mac screen saver?
  9. Windows 10 screensavers: how to select or configure a screensaver
  10. How to delete (uninstall) Mac screensavers (Apple Mac OS)
  11. How to uninstall StarMessage on Windows
  12. Why isn’t my Windows screensaver starting automatically?
  13. Windows 7 screensavers: how to select or configure a screensaver
  14. The screensaver starts for a moment and then the screen becomes black (Windows screensaver)
  15. How to enter the activation code in the MacOS screensaver edition
  16. How to make the screensaver play a cuckoo sound like a cuckoo clock?
  17. How accurate is the moon phase calculation?
  18. Which are the differences of StarMessage versions 4.xx and 5.xx

Other questions

  1. How to make a wish come true

Software analytics (runtime statistics)

  1. Can I track more than one shareware program with SoftMeter and Google Analytics?
  2. What is Application Analytics, Usage Analytics, Runtime statistics?
  3. How can I exclude my own usage statistics traffic from the SoftMeter (product analytics) reports?
  4. How to create and test a Mobile App reporting view in Google Analytics
  5. What are the limits of the free Google Analytics account for website traffic and application analytics?