Frequently asked questions

General support quesions

  1. How to send a screenshot of a technical problem?
  2. What is the Avast DRep (Domain reputation) threat warning when downloading a (software) file?

Screensaver questions

  1. Windows 10 screensavers: how to select or configure a screensaver
  2. How to delete (uninstall) Mac screensavers (Apple Mac OS)
  3. How to uninstall StarMessage on Windows
  4. Why isn’t my Windows screensaver starting automatically?
  5. Windows 7 screensavers: how to select or configure a screensaver
  6. The screensaver starts for a moment and then the screen becomes black (Windows screensaver)
  7. How to enter the activation code in the MacOS screensaver edition
  8. How to make the screensaver play a cuckoo sound like a cuckoo clock?
  9. How accurate is the moon phase calculation?
  10. Which are the differences of StarMessage versions 4.xx and 5.xx
  11. I lost the activation. How do I request a new registration code?
  12. How to uninstall a screensaver from Windows 7
  13. Missing Windows 10 StarField screensaver [SOLVED]
  14. In StarMessage screensaver, how do I change the default message that is written in the stars?
  15. How do I know if the StarMessage screensaver is registered or not
  16. How to prevent the computer from going to sleep mode (power saving mode)
  17. Mac Apple store screensavers - Which are the differences from a Mac screen saver?
  18. Mac screensaver not starting - How to fix

Other questions

  1. How to make a wish come true

Software analytics (runtime statistics)

  1. Can I track more than one shareware program with SoftMeter and Google Analytics?
  2. What is Application Analytics, Usage Analytics, Runtime statistics?
  3. How can I exclude from Google Analytics my own usage statistics generated by my desktop program?
  4. How to create and test a Mobile App reporting view in Google Analytics
  5. What are the limits of the free Google Analytics account for website traffic and application analytics?