Frequently asked questions

General support quesions

  1. Warning of possibly harmful website or software - How to deal with it?
  2. What is the Avast DRep (Domain reputation) threat warning when downloading a (software) file?
  3. How to send a screenshot of a technical problem?

Screensaver questions

  1. How accurate is the moon phase calculation?
  2. Which are the differences of StarMessage versions 4.xx and 5.xx
  3. I lost the activation. How do I request a new registration code?
  4. How to uninstall a screensaver from Windows 7
  5. Missing Windows 10 StarField screensaver [SOLVED]
  6. In StarMessage screensaver, how do I change the default message that is written in the stars?
  7. How do I know if the StarMessage screensaver is registered or not
  8. How to prevent the computer from going to sleep mode (power saving mode)
  9. Mac screensaver not starting - How to fix
  10. Mac Apple store screensavers - Which are the differences from a Mac screen saver?
  11. Windows 10 screensavers: how to select or configure a screensaver
  12. How to delete (uninstall) Mac screensavers (Apple Mac OS)
  13. How to uninstall StarMessage on Windows
  14. Why isn’t my Windows screensaver starting automatically?
  15. Windows 7 screensavers: how to select or configure a screensaver
  16. The screensaver starts for a moment and then the screen becomes black (Windows screensaver)
  17. How to enter the activation code in the MacOS screensaver edition
  18. How to make the screensaver play a cuckoo sound like a cuckoo clock?

Other questions

  1. How to make a wish come true

Software analytics (runtime statistics)

  1. What are the limits of the free Google Analytics account for website traffic and application analytics?
  2. Can I track more than one shareware program with SoftMeter and Google Analytics?
  3. What is Application Analytics, Usage Analytics, Runtime statistics?
  4. How can I exclude my own usage statistics traffic from the SoftMeter (product analytics) reports?
  5. How to create and test a Mobile App reporting view in Google Analytics