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Frequently asked questions
General support quesions
Warning of possibly harmful website or software - How to deal with it?
What is the Avast DRep (Domain reputation) threat warning when downloading a (software) file?
How to send a screenshot of a technical problem?
Screensaver questions
Why isn’t my Windows screensaver starting automatically?
The screensaver starts for a moment and then the screen becomes black (Windows screensaver)
Windows 7 screensavers: how to select or configure a screensaver
How to make the screensaver play a cuckoo sound like a cuckoo clock?
How to enter the activation code in the MacOS screensaver edition
How accurate is the moon phase calculation?
Which are the differences of StarMessage versions 4.xx and 5.xx
I lost the activation. How do I request a new registration code?
How to uninstall a screensaver from Windows 7
Missing Windows 10 StarField screensaver [SOLVED]
In StarMessage screensaver, how do I change the default message that is written in the stars?
How do I know if the StarMessage screensaver is registered or not
How to prevent the computer from going to sleep mode (power saving mode)
Mac Apple store screensavers - Which are the differences from a Mac screen saver?
Mac screensaver not starting - How to fix
Windows 10 screensavers: how to select or configure a screensaver
How to delete (uninstall) Mac screensavers (Apple Mac OS)
How to uninstall StarMessage on Windows
Other questions
How to make a wish come true
Software analytics (runtime statistics)
How can I exclude my own usage statistics traffic from the SoftMeter (product analytics) reports?
How to create and test a Mobile App reporting view in Google Analytics
What are the limits of the free Google Analytics account for website traffic and application analytics?
Can I track more than one shareware program with SoftMeter and Google Analytics?
What is Application Analytics, Usage Analytics, Runtime statistics?